Mission-Vision-Values
Poolstones mission is to manufacture and supply distinctively different products, offering leading edge results and innovative solutions to customers, ultimately, maximizing their satisfaction.
Over time, Poolstones has managed to establish itself as an innovating, efficient and reliable manufacturer of decorative natural stones for swimming pools and, thus to obtain a recognizable brand name, among the swimming pool industry.
Therefore, our vision is to continue the 12 years outstanding progress, as manufacturers in the field of decorative natural stones in-and-around the pool. Full customer’s satisfaction, continuous research and development of our range of products remain as the most important dimensions of the corporate vision.
Why Poolstones?
Poolstones 40-year experience and tradition in natural decorative stones processing, as well as the internationally recognized brand have highly contributed to our tremendous growth. Having as distinguishing elements the innovation, the expertise, the modern equipment, the customer-oriented philosophy and the well-trained manpower we seek to further raise the standards in the swimming pool industry.
In this ever-changing industry, we, at Poolstones, have managed to remain committed to the values that have distinguished us as the premier leader in the swimming pool accessories industry. Values such as commitment to quality, innovation, efficiency and respect towards our personnel have been fundamental to our effort to achieve full customer satisfaction and upon them our corporate identity has been built.
1. Priority to customers
Our primary focus is on servicing customers with excellence, in order to offer them best quality products at competitive prices. Poolstones has also earned a solid reputation as an outstanding, accessible and responsive customer service provider on an international level.
2. Commitment to Quality
In Poolstones we strive to ensure quality over the entire range of products and all services offered. These efforts are rewarded by the dithyrambic feedback we receive from customers regarding our products and services.
3. Respect towards our personnel
Poolstones relies on its human resources and always acts with understanding and respect to their needs. Being committed to meritocracy we believe that special consideration should be given to personnel’s constant training and education. Moreover, a pleasant work environment inspired by teamwork and open communication is offered.
4. Innovation
We, at Poolstones,constantly seek innovative commercial proposals and co-operations which constitute determining factors for our overall growth. Innovation is vital to our business activities. By constantly endeavoring to manufacture and supply high quality products to customers, worldwide, and, to achieve a progressive increase of sales, and, development, Poolstones creates benefits for both customers and partners. In this way, our appreciation for their continuing support and their contribution to our outstanding progress is expressed. In fact, this growth that has been achieved mainly in the last 12 years has literally exceeded our most optimistic expectations!
5. Efficiency
All the goals set in Poolstones are pursued to fulfilment with quality. We seek more efficient ways to manage and cut down our operating costs, aiming at the constant growth of our financial figures and reward shareholders’ trust by maximizing the return on their investments. The efficiency is also achieved through the development of new business activities and the improvement of our performance.